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Frequently asked questions

  • How does billing work?

    Our Lite and Plus subscriptions are billed on a monthly basis. The Max plan is billed every 6 months. Your payment method will be charged automatically unless you cancel.

  • Can I pay in EUR?

    Yes! We support payments in EUR. If you'd like to pay in EUR instead of USD, please contact us at [email protected]. The prices stay the same in both currencies, so EUR plans will also be 39/49/249, just like the USD plans.

  • Will I be charged taxes?

    Depending on your location, taxes may be added to your subscription price. If applicable, taxes will be calculated based on your billing address and displayed separately on your invoice at checkout.

    However, if you have a valid tax ID (or your company's tax ID), you can enter it during checkout, and the tax will be 0%. Make sure to provide the correct information to ensure tax exemption applies.

  • Can I cancel my subscription?

    Yes, you can cancel your subscription anytime through your account settings. Your access will remain active until the end of your current billing period.

  • How do I cancel my subscription?

    If you decide to cancel your subscription, you can do it through your account: 1. Go to "My Account" on our learning platform. 2. Select "Manage Subscription" – this will take you to Stripe's customer portal. 3. Click "Cancel subscription" and follow the prompts.

    Your access will remain active until the end of your current billing period. Please note that there are no refunds for partially unused membership periods.